Part Time Vacancy for Britannia Parking in Formby.....

Car Park Attendant Britannia parking - Formby

Job title: Car Park Attendant - Supermarket Site Location: Formby Reports to: Area Manager Trevor Graham Job Reference: TG Formby

THIS IS A PART TIME VACANCY 3DAYS WEEK 1 = 21HRS 2DAYS WEEK 2 =14HRS

Duties and Responsibilities: This role plays a key function in providing customers with a high level of customer satisfaction. Working within a supermarket car park you duties will include providing car park management on a day to day basis as well as forming part of the customer service function with the branch. Key tasks / Principal accountabilities:

• Issuing the appropriate notices to any non-compliant vehicles by the use of a handheld terminal.

• Carrying out first line maintenance on any payment equipment on site.

• Keeping car parks clean and tidy.

• Assisting customer with both parking and non parking queries.

• Car Marshalling when required.

• Assisting customers with both parking and non parking queries.

• Assisting the branch with any additional ad hoc duties.

• Completing and submitting all necessary reports and returns and ensuring the security of all takings, monies, equipment and stock entrusted to the site in accordance with company policy.

Person Specification: You must be able to work using your own initiative and be able to provide a professional and approachable point of contact for all customers and clients at all times whilst carrying out your duties. The ability to ensure that your personal appearance meets the standards expected by the company at all times is a prerequisite. Skills and Abilities:

• Good interpersonal skills with people at all levels.

• Ability to work accurately under pressure within set guidelines and procedures.

• Ability to ensure that the standards of quality and customer care are achieved.

• Good standard of literacy and effective written communication skills.

Effective verbal communication skills in particular the ability to provide clear advice to customers.

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