Village Vets Formby are looking for a Client Care Assistant for Front of House

Are you passionate about people, pets, and being part of a team that genuinely cares?

Looking for a role where you can grow, feel valued, and make a real difference every single day?This might be your moment.

We’re Village Vets Formby and Crosby: an independent, family-run practice built on kindness, connection, and proper community spirit. And we’re on the lookout for an enthusiastic, people-loving Client Care Assistant to join our front-of-house team.

What We’re Looking For 👇

You don’t need prior experience — just the right attitude and a willingness to learn.

If you’re friendly, calm under pressure, and love a good laugh when the day gets busy, you’ll fit right in.

You’ll need:

• GCSEs (or equivalent) in English and Maths

• A genuine love for animals and humans alike

• Great communication and organisation skills

• Reliability, positivity, and enthusiasm

• Full time: 4 days a week between 8:00 and 18:30

• Part time: 2 full days minimum

• Some Saturday mornings (8:00 to 12:30) on a fair rotation

What You’ll Get (aka: the good stuff) ✨

• Full training and one-to-one support while you settle in

• A warm, close-knit team where your voice matters

• Room to grow your skills in client care, admin, and veterinary support

• Staff discounts, wellbeing support, and a team that actually supports each other

• Daily furry greetings, lots of laughter, and yes… plenty of cake

Why You’ll Love It Here 💚

Our team is genuinely kind, encouraging, and committed to each other.

We don’t do blame culture. We do openness.

We don’t do ego. We do teamwork.

We don’t do chaos. We do calm, organised, and supportive.

And we always celebrate the wins together.

Curious but not sure yet?

Pop into either practice for a chat or call the team anytime.

Come get a feel for who we are — we promise we don’t bite! 🐾✨

How to Apply 📩

Send your CV and a short cover letter to Jen at:

clientcare@villagevip.vet

Applications close Dec 16th

Bonus points for sharing a fun fact or hidden talent. (We’ve had everything from juggling to llama impressions so far.)

Feel free to take a chance — the best opportunities often start with a brave little leap.